In recent days, Litchi News has continuously reported the news that many new Mondeo owners reported the odor in the car. Ms. Zheng, a citizen, began to complain in late February, but was kicked by the manufacturer and the 4S store. After many reports from Litchi News, this morning, Jiangsu Fulian Ford 4S store and Ford manufacturers finally came up with a preliminary solution.
Ms. Zheng bought the car in April 2016. She said she had not felt any problems with the car before, but after the spring of this year, she could smell a bad smell every time she opened the window. Since then, Ms. Zheng has reported to the 4S store and the Mondeo manufacturer many times, but the problem has never been solved.
Car owner, Ms. Zheng: During our second maintenance, the engineer smelled that there was indeed a bad smell, but we had to wait for the manufacturer. The 4S store said to wait for the manufacturer. The manufacturer said to find a 4S store, and now both sides are kicking balls. It has been a month since the report.
Ms. Zheng is not the only owner who reported the odor in the Mondeo. The owner, Mr. Liu, also said that the new Mondeo he bought in late March 2016 had the same problem.
Owner, Mr. Liu: It is a rotten rotten egg smell, can not say the strange smell, very bad smell, if the air conditioning domestic circulation time for a long time, the eyes hurt. 5 out of 10 car friends are smelly, sunroof opened negative pressure has seven or eight.
So what is the odor in the car? On March 6, the reporter accompanied the technicians of Weizhen’s car inspection to test Ms. Zheng’s vehicle and found that if the sunroof was opened during the driving process, the instrument showed that the air quality had reached a mild level of pollution.
Jiang Linhui, the technical supervisor of Weizhen’s vehicle inspection: closing the sunroof is around 120, and the maximum value of the sunroof is 146, which has reached the highest value of mild pollution. The domestic circulation and external circulation are opened, and the value is normal. We initially judge that the odor is the taste of the rubber strip.
So, how should this problem be solved? This morning, the reporter once again came to the Fulian Ford 4S store in Jiangning Dongshan Automobile Park. Ms. Zheng’s family said that under the continued attention of Litchi News, the manufacturer and the 4S store finally have an explanation.
Ms. Zheng’s family: They mean to rule it out a little bit, not sure what the problem is. It may be that the sealing ring is too sealed, and the outside air cannot enter, and the negative pressure generated by opening the skylight will blow the smell in.
Chen Hui, the service manager of the 4S store, said that the manufacturer has come up with a preliminary solution, and they will replace some of the rubber products in the car.
Chen Hui, Service Manager of 4S Shop: To eliminate other odors, his car was soaked in water before, and the smell will also be there. Change it to the latest batch of water cutting. Now that the order is placed, it will be assembled when the goods arrive. The carpet trunk cushion also smells, and it will also be replaced at that time. The air conditioner has been used for a year, and it will also be sterilized.
After this series of measures, will the odor problem in Ms. Zheng’s car improve significantly? We will also continue to pay attention.
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